Clients Experience

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Just wanted to say how much the team have appreciated your recent training– it’s refreshing when I hear the staff are implementing their new skills.

Was only yesterday one of the team mentioned how effective the ‘silence’ skill was for them in closing a deal – and yes, they sold this car .

 I also hear sales team describing the type of cust

Just wanted to say how much the team have appreciated your recent training– it’s refreshing when I hear the staff are implementing their new skills.

Was only yesterday one of the team mentioned how effective the ‘silence’ skill was for them in closing a deal – and yes, they sold this car .

 I also hear sales team describing the type of customers they are dealing with – although they seem to use ‘socialist’ instead of socialiser 

Overall, the way you deliver the course material is both effective and fun, something we don’t see much of in the industry of late.  It is very clear that you have lived through some of the challenges the team face on and as such can relate and help them navigate through these with a fresh mindset.

Great work Professor 

BEN GSM

• Pete was entertaining, excellent fun and very knowledgeable. He has given me a huge amount of information that I can take back to the dealership and put into action.
• Pete was very knowledgeable, and helpful, but most of all approachable and insightful! I feel I have more confidence when going back to my dealership. Thank you.
• learnt so much

• Pete was entertaining, excellent fun and very knowledgeable. He has given me a huge amount of information that I can take back to the dealership and put into action.
• Pete was very knowledgeable, and helpful, but most of all approachable and insightful! I feel I have more confidence when going back to my dealership. Thank you.
• learnt so much in the short amount of time. Best trainer i have ever had very friendly, funny. Give this man a raise! haha

• I now feel a lot more confident in making the prospect calls, with a guideline with what to say to 'sell the appointment' I feel I will have a lot more success in making appointments!
• The difference it makes to attendee engagement knowing the trainer has actually done a sales role is huge. The amount of courses lead by textbook warriors is

• I now feel a lot more confident in making the prospect calls, with a guideline with what to say to 'sell the appointment' I feel I will have a lot more success in making appointments!
• The difference it makes to attendee engagement knowing the trainer has actually done a sales role is huge. The amount of courses lead by textbook warriors is a huge error in this industry. Pete volunteered well thought-out advice and could use his previous experience to answer questions in a meaningful way.

Really enjoyed the courses, you were able to deliver important information and structure a process whilst making it fun at times to keep everyone engaged.

It was a great opportunity for the teams reflect on how they engage with customers at each stage of the customer journey, it bought valuable insights that will now make sure we are consi

Really enjoyed the courses, you were able to deliver important information and structure a process whilst making it fun at times to keep everyone engaged.

It was a great opportunity for the teams reflect on how they engage with customers at each stage of the customer journey, it bought valuable insights that will now make sure we are consistent groupwide.

Thanks again and look forward to the next steps.

Aaron GSM